A little over four years ago we looked at the up and coming factory-based inventory management... »
Traditionally obsolescence has been defined as parts that have not had a sale in anywhere from six... »
I have been thrashing The Garage drum (check out www.NetProfitTraining.com) for a number of columns... »
In the last issue we talked about the need to reconcile your parts inventory (PAD) with the general... »
I wonder how many of you look at the parts inventory value on your monthly balance sheet and take... »
Most of us that have been in the dealership service and parts business have had a mantra of... »
Every month we all look at our gross profit analysis on the financial statement and see the... »
A recent article in USA Today highlighted a report from the Federal General Accountability Office... »
We’ve all been talking about what to do when the recession finally hits, and I’m sure some of you... »
In the last issue we asked the question; “Are you sure that what you think you have in parts... »
In the last few issues we’ve talked about keeping up with the demands of a down business... »
Last month I was on vacation at a new resort on the Riviera Maya in Mexico. When I say new, the... »
A recession is kind of like the common cold; it’s a natural phenomenon, it happens every so often,... »
In a previous article I wrote about the use of pay plans to control performance, and I promised to... »
I’m serious; close that shop counter as soon as you can. All you need to do is stand at the counter... »
One of the more frequent questions I field is, “How do I change an employee’s performance?” My... »
I have a question for dealers and general managers: what would you do if your vehicle sales... »
The most effective pricing strategy for parts is much like it is (or should be) for vehicle sales.... »
I’ve lost count of how many NADA conventions I’ve been to over the last 30-plus years, but this one... »
In the last issue we talked about hiring the right people to manage your parts operations. We also... »
Normally this space is devoted to operational issues that help parts managers, fixed operations... »
In my last article, I wrote about taking care of the service workshop as being the number one... »
The average dealership today carries a parts inventory valued at more than a quarter of a million... »
When I talk with fixed operations managers, most say that the goals for parts inventory management... »
Once upon a time in the dark forest, every day a unique group of automotive humans spent time... »
