The people in your organization will shape its culture, starting with the attitude, mindset,... »
You may recall an accident last year where a pilot encountered inclement weather while attempting... »
People are our greatest asset. Do you believe that? Many times we say it, but our behaviors don’t... »
The automotive dealership industry is one of the most highly regulated industries in the nation.... »
When customers are scarce, the last thing a dealership needs is additional red ink from scams or... »
What is your dealership real estate worth today? That is a very good question, and not one that is... »
Listening to my iPod while mowing the yard this past weekend, the Eagles song "Life in the... »
Becoming an expert in mountain climbing takes years of training. It also happens to be a very... »
The time has come. Your dealership’s DMS contract with a large, expensive legacy provider is... »
Business has picked up for most manufacturers and dealers this year and there is much optimism that... »
With a focus on the future, the recent 8th Digital Dealer Conference in Orlando offered automotive... »
Certainly, we’ve all observed this scene unfold: A salesperson behaving in a fashion that would... »
It’s hard to believe that virtually no one understood the concept of e-marketing just 15 years ago.... »
With the economic recession and the struggles in the auto industry, the motivation and the... »
Calculating fixed absorption is one of the most important business-strength measurements a serious... »
Businesses couldn’t survive without a vibrant network of suppliers providing a wide range of... »
How would you respond if one of your best friends during a social gathering came up to you and said... »
I have been thrashing The Garage drum (check out www.NetProfitTraining.com) for a number of columns... »
Visiting with various dealers throughout the country the last few weeks, I decided to conduct a... »
Vehicle headlights only illuminate the road ahead for about 200 feet but you can, even with this... »
NADA stands for the National Automobile Dealers Association, and the key word here is... »
Here is a riddle for you. The average dealership saw its sales decline by 14% in the third quarter... »
If your store doesn’t have it, better get it »
Sometimes we get so caught up in our own world we lose sight of what others in similar, but still... »
The other day, someone shared with me how his dealer principal often will walk through the store... »