I find that most disappointments in the monthly financial statement come from a lack of daily... »
I recently moderated a roundtable of Internet and BDC managers at the 8th Digital Dealer Conference... »
It wasn’t very long ago that the social networking sites of today were being hailed as a virtually... »
For many years, a major DMS provider would sell their system on the claim that if they switched to... »
As we start a new year, many of us will perform a system “year-end” for the prior year. Before you... »
At the recent 7th Digital Dealer Conference in Nashville, I got to spend quite a bit of time... »
This summer I wrote an article about how many people you need per user in your IT department. I got... »
Think how we’d be able to sell faster and better if we knew more information about our customers.... »
What season does it rain the most? For most of the country, you’d answer “spring” but for those in... »
Do you remember negotiating your current DMS contract or have the healing powers of time erased it... »
The recent “Cash for Clunkers” caught some dealers off guard. They wanted to quickly contact the... »
The Clunkers for Cash legislation recently passed in the House and is expected to pass in the... »
If you’re using one of the major DMS companies, there is a good chance that you have a contract... »
I was just talking with one of my long time dealer-client friends. He had been talking with an... »
I recently did a study and determined that you need one IT person per every 72.5 users. I’ll... »
“Communication breakdown, it’s always the same, I’m having a nervous breakdown, driving me insane!”... »
During my years as a controller, I would create a budget for all expense accounts at the beginning... »
Did you notice how your DMS’ new advanced reporting module is finally what you have been asking for... »
One of my favorite movies is The Princess Bride. At the climax of the movie, when the heroes are... »
It seems to me that one of the things that has happened with Microsoft’s move into the DMS space is... »
Is technology a key element of your survival plan? I thought so! I just got off the phone with a... »
When I started in the business, the DMS system was only a parts inventory database and posting... »
Bad idea #1: “These computer contracts are all the same. I just signed.”The new world is a very... »
Everyone gets sick from time to time and when we do, we depend on a good doctor. The same holds... »
No one can blame a dealer who feels that way recently. Certainly, it seems to be the common... »
